A four-module series of trainings designed to increase the diversity awareness and skills of employees and managers working in multicultural and global cross-cultural workplace environments. Understanding one's own cultural values and assumptions, the nature and impact of prejudice and stereotypes, acceptable and unacceptable workplace behaviors, and the benefits that come from embracing diversity. Skills for communicating with, working with and providing service to people of different cultural backgrounds. Modules (Working Together, Serving Our Customers, Bridging Cultures, Managing Diversity) can be "mixed and matched" for the client's convenience.
